top of page

Privacy Policy

A legal disclaimer

LEGAL DISCLAIMER
The information provided by The Scam Hotline, including all guides, checklists, emails, SMS messages, digital resources, and community content, is for educational purposes only. We are not attorneys, financial advisors, or law-enforcement officers. Nothing on this website, in our book “FOOLED,” or in any of our materials should be interpreted as legal, financial, or professional advice.

Scam situations can vary widely. You are responsible for evaluating the accuracy, completeness, and usefulness of any information we provide. For legal concerns, contact a licensed attorney. For financial issues, contact a certified financial professional. For active fraud, identity theft, or threats, contact your bank and local authorities immediately.

The Scam Hotline is not responsible for any actions you take or losses you may experience based on the use of our content.

Privacy Policy - the basics

1. Overview

TheScamHotline.com (“we,” “us,” “our”) is committed to protecting your privacy and keeping your information safe. We provide scam-prevention education, support resources, and community tools designed to help individuals and families stay protected from online fraud and digital threats.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have.

By using our website, downloading our resources, or providing your information, you agree to the terms in this Privacy Policy.

2. Information We Collect

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Form submissions

  • Survey responses

  • Support requests

  • Community posts or messages

  • Any information you voluntarily share

Information Collected Automatically

  • IP address

  • Device + browser information

  • Pages visited

  • Referring URLs

  • Time spent on pages

  • Cookies & tracking technologies (to improve experience)

Communication Data

If you contact us or participate in training calls, community groups, or hotline responses, we may store:

  • Call logs

  • SMS logs

  • Call recordings (if you consent)

  • Chat transcripts

  • Support messages

3. How We Use Your Information

We use your information to:

  • Send scam-prevention tips, alerts, and educational updates

  • Deliver requested resources (PDFs, books, courses)

  • Send SMS reminders and communication you opt into

  • Provide customer support and respond to questions

  • Improve our content, products, and services

  • Analyze website performance and user experience

  • Prevent fraud or misuse of our platform

We do not sell your personal information.
We do not share your info with scammers (obviously).

4. How We Share Information

We only share your data with trusted service providers that help us operate safely and effectively, including:

  • Go High Level (GHL) — for email, SMS, automation, and CRM storage

  • Payment processors (if you purchase something)

  • Email/SMS delivery platforms

  • Analytics and tracking tools

  • Cloud hosting providers

  • Affiliate software (if tracking referrals)

These partners must protect your information and may not sell or misuse it.

We never sell your data to third parties.
Ever.

5. SMS Policy (Required for Carriers & GHL)

SMS Consent

By providing your phone number, you consent to receive:

  • Scam-prevention tips

  • Alerts about new scams

  • Education and resource reminders

  • Support messages if you request help

  • Links to PDFs, books, or tools you opted into

Message Frequency

Message frequency varies.
Standard message and data rates may apply.

Opt-Out Instructions

You can stop SMS communication at any time by replying:

STOP

For help, reply:

HELP

Data from SMS

We may store:

  • Timestamp of messages

  • Delivery status

  • Opt-out logs

  • Support requests you send

This helps us comply with carrier rules and improve service.

6. Your Rights

You may request to:

  • Access the data we have

  • Update or correct information

  • Delete your information

  • Opt-out of SMS, emails, or all communication

Email us at: support@TheScamHotline.com

7. Data Retention

We keep information only as long as needed to deliver requested services or comply with legal obligations. You may request deletion at any time.

8. Security

We use commercially reasonable technical, administrative, and physical safeguards to protect your information.
While no system is 100% secure, we work hard to keep your data safe.

9. Children’s Privacy

We do not knowingly collect information from children under 13.

10. Updates to This Policy

We may update this policy to reflect improvements or legal changes.
The “Last Updated” date at the top will change when updates occur.

11. Contact

For privacy questions:
support@TheScamHotline.com

bottom of page